CRM Team Global Limited

Registered in England, Company Number 07894660

1. Introduction

Privacy is important to CRM Team Global Limited.

We are providing this Privacy Notice (“Notice”) to help you understand what personal data we collect, why we collect it, and what we do with it. Personal information or personal data means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural, or social identity.

We strongly encourage you to read this Notice carefully and contact our Privacy Team if you have any questions about our privacy practices or your personal information choices. If you do not agree to this privacy notice, please do not provide us with your data.

2. When does this privacy notice apply?

This Notice applies to CRM Team Global Limited and its trading identities and its worldwide affiliates and subsidiaries including CRM SuperStars Limited and Flexpricer Limited, collectively “CRM Team” and describes CRM Team’s policies and procedures regarding the collection, use, and processing of data from, or through, our websites (“Websites”) and Services (“Services”).

3. What information do we collect and how?

Our information collection practices are intended for interaction in the business environment. The nature of the business relationship and how you interact with us determines the data collected about you. CRM Team collects data regarding its current customers (“Customers”), potential customers (“Prospects”) and website visitors (“Visitors”) or event attendees (“Attendees”). We collect this information to operate our business, provide information on our services, and manage our relationships. You will voluntarily provide most of your Personal Information directly to us. We will also obtain Personal Information from other sources or persons.

An overview of the categories of information we collect is outlined below:

4. Information processing on behalf of CRM Team customers

Information pertaining to other individuals and entities provided by our Customers during their use of CRM Team Services is not collected or used by CRM Team and remains under the ownership of CRM Team’s Customers. CRM Team processes Customer data under the direction of its Customers, and has no direct control or ownership of the personal data it processes. Customers are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to transferring the data to CRM Team for processing purposes.

5. How do we use collected information?

We use information we collect to provide our Services and for general business-related activities in the following ways:

6. On what lawful basis do we use information?

If you are an individual from the European Economic Area (EEA), we may rely on different legal bases to process the information we collect, including:

7. How do we share information?

As a global business, we will share certain Personal Information with our global offices and select third parties, subject to appropriate safeguards. We may share your personal information with third-parties for the purposes of operating our business, delivering, improving, and customizing our Services, sending marketing and other communications related to our business, and for other legitimate purposes permitted by applicable law or otherwise with your consent. When we share personal information, we do so in accordance with data privacy and security requirements. We will never share, rent, or sell your information to third-parties except as noted below:

8. When do we transfer information across borders?

CRM Team is a UK-based global company. CRM Team affiliates, subsidiaries and their Websites and Services are available around the Globe. This means Personal Information may be processed in the country where it was collected as well as in other countries (including the United Kingdom) where laws regarding processing of Personal Information may be less stringent. In such cases, we have put in place organizational and legal measures to ensure that data transfers are lawfully conducted.

9. How do we secure information?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. If you have any questions about security on our Web site, you can contact us at [email protected]

10. How long do we keep information?

Except as otherwise permitted or required by applicable law or regulatory requirements, we may retain your personal information only for as long as we believe it is necessary to fulfil the purposes for which the personal information was collected (including, for meeting any legal, accounting, or other reporting requirements or obligations).

11. Your rights as a data subject

You may request to access, rectify, or update your inaccurate or out-of-date personal information by contacting our Privacy Team at [email protected] If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, including; the right to request erasure of your personal information, restriction of processing as it applies to you, object to processing and the right to data portability. You may always object to the use of your personal information for direct marketing purposes or withdraw any consent previously granted for a specific purpose at no cost to you. You may also have the right to lodge a complaint with the Information Commissioners Office.

To update your email preferences please amend your email subscription settings from within the unsubscribe link in the year or contact us at [email protected]

12. How do we use cookies and other tracking?

We use cookies on our website and in marketing emails to help us manage and improve our websites, your browsing experience, and the materials or information that we send to our Customers, Prospects, Visitors, and Attendees.

13. Do we collect information from children?

Our Services are not designed for and are not marketed to people under the age of 16 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our Services. Please contact our Privacy Team if you believe we might have information from or about a minor.

14. How to contact us

If you have any questions or concerns about our use of your personal information, please contact our Privacy Team at: [email protected] or by contacting us at the address below.

CRM Team Privacy
1 Duckett’s Wharf
South Street
Bishop’s Stortford
Hertfordshire
CM23 3AR
United Kingdom

15. When will this notice be updated?

We invite you to regularly visit this Privacy Policy in order to acquaint yourself with the latest, updated version of the Privacy Policy, so that you may remain constantly informed on how collect and use Personal Data.

If you have any questions or suggestions regarding our privacy policy, please contact us at [email protected] or via postal mail at 1 Duckett’s Wharf, South Street, Bishop’s Stortford, Hertfordshire, CM23 3AR, United Kingdom.