Salesforce World Tour London 2024

Win a De’Longhi Coffee Machine and Year’s Supply of Coffee Prize Draw

Terms and Conditions

This prize draw is organised by CRM Team Global Limited (“CTGL”), 1 Duckett’s Wharf (2nd Floor), South Street, Bishop’s Stortford, Hertfordshire, England, CM23 3AR, registered in England, Company Number 07894660.

 How to Enter

  1. The opening date for entries is 9:00 am BST on 24th May 2024. The closing date of the prize draw is 3:55 pm on 6th June 2024. Entries received after this time will not be accepted.
  2. All entries must be submitted by signing up through a designated online form provided by CTGL.
  3. The prize draw is free to enter and no purchase is required.
  4. By submitting an entry, you are agreeing to be bound by these terms and conditions. If you have any questions, please contact [email protected]


  • The term “Participant” refers to the individual entering the competition.
  • The term “Entry” refers to the participant’s submission or action to enter the competition.
  • The term “Prize” refers to the reward to be won in the competition.
  • The term “Terms” refers to the terms and conditions of the competition as outlined in this agreement.
  1. Eligibility Criteria
    • The Competition is open to individuals who are at least 18 years of age at the time of entry.
    • Employees and contractors of CTGL and their immediate family members are not eligible to enter.
    • Each Participant is limited to one Entry in the Competition. Multiple Entries from the same Participant will result in disqualification.
    • The Participant must provide business contact details and not use a personal email address (designated as using a domain including,,,, or other service provider email domain)
    • The Participant must be present and based in the UK with a physical UK address.
    • By entering the Competition, the Participant agrees to comply with these Terms. Failure to comply with these Terms may result in disqualification from the Competition.
  2. Entry Procedure
    • Method of Entry: To enter the Competition, the Participant must fill in the online form provided by CTGL on this link. Any entries not made in accordance with these instructions will not be accepted.
    • Entry Period: The Competition will commence on 24th May 2024 at 9:00 a.m. and close on 6th June 2024 at 3:55 p.m. Entries received outside of this period will not be considered.
    • Number of Entries: Each Participant is allowed one entry per person.
    • Entry Costs: There is no entry fee required to enter this Competition. No additional payment is required to win a Prize.
    • Incomplete or Ineligible Entries: Incomplete entries or entries that do not comply with the Terms of this Agreement will not be accepted. CTGL reserves the right to verify the eligibility of all entries.
    • Proof of Entry: Proof of sending will not be accepted as proof of entry. Only entries received in accordance with these Terms will be accepted.
    • Technical Issues: CTGL is not responsible for any technical issues that may result in an entry not being received for any reason or for entries received which are corrupt or not in accordance with these Terms.
  3. Prize Details
    • The Prize for the Competition is 1 De’longhi La Specialista coffee machine and 12 monthly deliveries of 250g Hessian Coffee FairTrade Organic Coffee Beans, with an approximate retail value of £700.
    • In the event that the Prize as described becomes unavailable for any reason, CTGL reserves the right to substitute the Prize with another prize of equivalent value.
    • The Prize will be delivered to the Winner within 3 weeks of the Winner being notified. CTGL will bear the cost of delivering the Prize to the Winner.
    • The Prize is non-cash, there is no cash alternative available. The Prize must be accepted as awarded and is non-transferable.
    • Any tax implications arising from the receipt of the Prize are the sole responsibility of the Winner. CTGL accepts no responsibility for any tax implications that may arise from the Prize winnings.
  4. Selection and Notification of Winners
    • Selection Process: The Winner(s) of the Competition will be selected at random using an algorithm provided by the salesforce platform from all valid Entries received by CTGL by the closing date. The selection will take place between 4:10 p.m. and 4:30 p.m. on the 6th of June 2024.
    • Notification Process: The Winner(s) will be notified by CTGL via the email address provided by the winning Participant in the Entry form within 7 days of the selection. The notification will include instructions on how the Winner(s) can claim their Prize.
    • Unclaimed Prizes: If a Winner cannot be contacted or does not claim their Prize within 7 days of notification, CTGL reserves the right to withdraw the Prize from the Winner and select a replacement Winner.
    • Publicity: The Winner(s) agree(s) to the use of their name and image in any publicity material related to the Competition. Any personal data relating to the Winner(s) or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
    • Disqualification: CTGL reserves the right to disqualify any Winner(s) if they have breached any of these Terms, are found to be ineligible, or cannot be contacted or do not claim their Prize within the specified time period.
  5. Data Protection and Privacy
    • Data Collection: CTGL will collect personal data from the Participant, including but not limited to name, contact details, and any other necessary information for the purpose of managing entries to the Competition. The Participant consents to this collection of personal data upon entering the Competition.
    • Data Use: CTGL will use the collected data for the purposes of managing the Competition, contacting winners, promoting the Competition, and subsequently contacting Participants for marketing purposes. The Participant consents to this use of personal data upon entering the Competition.
    • Data Storage and Security: CTGL will store the collected data in accordance with their privacy policy as stated here.
    • Data Sharing: CTGL  may share the Participant’s data with third parties involved in the administration of the Competition. The Participant consents to this sharing of personal data upon entering the Competition.
    • Data Retention: CTGL will retain the Participant’s data in accordance with their privacy policy stated here.
    • Participants’ Rights: The Participant has the right to access their data, request corrections, object to processing, and request deletion of their data in accordance with the Data Protection Act 2018 and GDPR.
    • Contact Information: Any queries or concerns about the Participant’s data should be directed to CTGL or their designated data protection officer at [email protected].
  6. Liability and Indemnity
    • Limitation of Liability: Except as expressly set out in this Agreement, CTGL shall not be liable for any indirect, consequential, or punitive damages arising out of or in connection with the Competition, whether based on breach of contract, tort (including negligence), or otherwise, even if CTGL has been advised of the possibility of such damages. CTGL total liability, if any, shall not exceed the value of the Prize.
    • Exclusions from Liability: CTGL shall not be liable for any failure to comply with its obligations under this Agreement where such failure is caused by something outside its reasonable control, including but not limited to technical failures, unauthorized intervention, or force majeure events.
    • Third-Party Warranties: In the event of a breakdown of the prize or non-delivery of the monthly coffee subscription, the warranties provided by the third-party vendors will apply. CTGL shall not be held responsible for any such issues. Participants acknowledge and agree that any claims or disputes regarding the prize must be directed to the third-party vendors in accordance with their warranty and service terms. CTGL disclaims all liability related to the functionality, delivery, or quality of the prizes provided by these vendors.
    • Indemnity: The Participant agrees to indemnify, defend, and hold harmless CTGL, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable legal fees, resulting from any violation of this Agreement, or any activity related to the Participant’s entry into the Competition (including negligent or wrongful conduct).
    • Acknowledgement of Risks: The Participant acknowledges and agrees that their participation in the Competition is at their own risk and that, to the extent permitted by law, CTGL is not liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental, or consequential damages of any kind, whether based in contract, tort, or otherwise, which arises out of or is in any way connected with the Participant’s entry into the Competition.
    • Insurance: The Participant is responsible for obtaining any insurance they believe necessary or advisable to cover any potential liability or risk associated with entering the Competition.
    • Compliance with Laws: CTGL liability under this Agreement is subject to compliance with all relevant UK laws and regulations.
  7. Termination
    • Grounds for Termination: CTGL reserves the right to terminate the Competition at any time if it believes, in its sole discretion, that the Competition cannot be conducted as specified in these Terms due to circumstances beyond its control, including but not limited to instances of fraud, technical difficulties, or any changes in the applicable laws and regulations.
    • Notice of Termination: In the event of such termination, CTGL will notify the Participant as soon as reasonably practicable, using the contact details provided by the Participant at the time of entry. CTGL will also make a public announcement on its website or through other appropriate channels.
    • Consequences of Termination: Upon termination of the Competition, CTGL will not be obliged to award any Prizes that have not already been awarded at the time of termination.
    • Dispute Resolution: Any disputes arising out of or in connection with the termination of the Competition shall be resolved in accordance with the dispute resolution procedure set out in this Agreement.
    • Survival of Terms: Notwithstanding the termination of the Competition, the provisions of this Agreement relating to intellectual property, liability, confidentiality, and dispute resolution shall continue in full force and effect.
  8. Governing Law and Jurisdiction
    • This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
    • Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement or its subject matter or formation (including non-contractual disputes or claims).
  9. Entire Agreement
    • This Agreement, including any schedules or annexes attached hereto, constitutes the entire agreement and understanding between CTGL and the Participant in relation to the subject matter hereof. It supersedes and extinguishes all prior agreements, drafts, undertakings, representations, warranties and arrangements of any nature whatsoever, whether or not in writing, between the parties in connection with the subject matter hereof.
    • The Participant acknowledges that in entering into this Agreement, it has not relied on, and shall have no remedies in respect of, any representation or warranty that is not expressly set out in this Agreement. No party shall have any claim for innocent or negligent misrepresentation based upon any statement in this Agreement.
    • Any variation to this Agreement shall only be valid if it is in writing and signed by or on behalf of each of the parties.
    • The Participant acknowledges that it has read and understood the terms of this Agreement and agrees to be bound by them.
  10. Force Majeure
    • For the purposes of this Agreement, “Force Majeure Event” means an event beyond the reasonable control of CTGL including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
    • CTGL shall not be liable to the Participant as a result of any delay or failure to perform its obligations under this Agreement as a result of a Force Majeure Event.
    • If the Force Majeure Event prevents CTGL from providing any of the Services for more than 4 weeks, CTGL shall, without limiting its other rights or remedies, have the right to terminate this Agreement immediately by giving written notice to the Participant.
    • CTGL shall use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.
    • If a Force Majeure Event occurs, CTGL shall notify the Participant as soon as reasonably practicable of the nature and extent of the Force Majeure Event.
  11. Waiver
    • No failure or delay by either party in exercising any of its rights under this Agreement shall be deemed to be a waiver of that right, and no waiver by either party of a breach of any provision of this Agreement shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
    • A waiver of any term, provision or condition of this Agreement shall be effective only if given in writing and signed by the waiving party, and then only in the instance and for the purpose for which it is given.
    • Unless expressly provided in this Agreement, the rights and remedies provided under this Agreement are in addition to, and not exclusive of, any rights or remedies provided by law.
    • Any single or partial exercise of any right, power or privilege under this Agreement shall not preclude any other or further exercise of that or any other right, power or privilege.